Food & Beverage Industry News talks to MHE-Demag Australia’s Paul Clarke about how dock levellers help businesses improve their bottom lines by ensuring their logistics operations are safe and efficient.
For manufacturers, the gap between the plant floor and the delivery truck is tricky. It not only poses a potential safety risk, but also can be a source of inefficiency. For food and beverage makers, there is an added concern. Because these businesses deal with perishable products, speed and temperature control are important considerations. They have to be able to ensure their goods arrive fresh to their destinations.
MHE-Demag Australia offers a range of solutions to help businesses deal with these concerns.
“The products and solutions we offer within the industrial product market, provide entrance controls that assist with the environmental integrity within food and beverage temperature-controlled storage and manufacturing facilities,” Paul Clarke, MHE-Demag Australia’s national sales manager told Food & Beverage Industry News.
“Our low-maintenance/high-strength docking products, along with our range of industrial doors, assist with improving productivity through longevity and durability and cost reduction through environmental controls.”
How to choose the right dock leveller
There are many dock levellers on the market that are sold with promises of heavy-duty capacity or high quality. However, according to Clarke, those making such claims often overlook some important considerations.
Choosing the right product for each individual application is one such concern. “The correct size and duty of the dock leveller will not only greatly affect the transition between the factory or warehouse floor and the floor, or bed of the trailer or truck being loaded, but also improve the life cycle of the products and maintain safe operational integrity,” he said.
He said that, where floor heights and load averages are known, MHE-Demag Australia can use a formula to identify the most suitable product for the application.
“Our products not only satisfy any concerns surrounding quality, strength and integrity but can also reduce the internal footprint normally taken up by dock leveller equipment,” he said. “This can increase the valuable floor space within manufacturing or storage facilities by taking the loading process outside the buildings with external dock design options.”
The company offers a variety of docking solutions, from the hydraulically operated “Gator” pit or frame mounted dock leveller range, through to “Edge of Dock” and “Scissor Lift” dock platforms in all sizes and configurations.
According to Clarke, the Gator dock leveller is worth highlighting. Research, conducted by the company showed that one of the most critical parts for loading docks is the capacity they can carry. As a result, MHE-Demag Australia designed the Gator from scratch to allow up to 20t being carried over the dock leveller, while having the same dimensions as most existing dock pits. This design enables fitting Gators into existing dock pits as well as consideration for current projects that work on standard pit dimensions.
On top of that, MHE-Demag Australia offers a range of industrial door products as well as number of after-market safety and environmental products such as “vehicle restraint systems”, traffic control/communication systems, lights and fans for safety and comfort as well as “dock seals and shelters” that are designed to provide an environmental enclosure in and around loading docks.
Pre and after-sales support
As national sales manager, Clarke is predominantly concerned with building new business and customer relationships by penetrating into a targeted market and territories.
“I also oversee the establishment or addition of vendor and sub-contract specialist resources to accompany our technical abilities to install and service all products within our holistic product portfolio,” he said.
He pointed out that the company is not just about supplying the highest quality products. Making sure customers choose the right solution for their application is the most important concern.
“That’s why we offer a free, no obligation dock survey and site inspection prior to any business engagement, to assist with identifying any potential issues or hazards that can often be overlooked,” he said. “We also focus on constant improvements to provide high standard after-sales service and planned maintenance options to protect our customers’ best investments and provide ‘peace of mind’.”
MHE-Demag Australia has established a strong presence in the Australian food and beverage manufacturing sector. For example, the company is currently in the final stage of completion within the expansion project at the Coca Cola Amatil site in Brisbane. For this project, it has provided a docking solution package incorporating dock levellers, restraint systems and loading lights through F K Gardener & Sons Constructions.
In addition, the company also has docks installed with RED Trucks Logistics & Storage and Style Ergonomics in Sydney. There have also been further successful projects undertaken at various sites through resellers in Victoria, along with the use of industrial door products within DTZ Auburn rail maintenance facility.
The future of logistics
According to Clarke, the importance of logistics has never been greater. “I believe that with the growing demands of an increasing population within Australia there will always be a need for greater logistical presence and efficiency,” he said.
“With the arrival and expansion of global retail giants like Amazon, Costco, Lidl and many more making their way into our growing market, the need for viable and reliable products that assist with the productivity of this sector will be in high demand. Quality is now the growing focus and presence within this modern market and MHE-Demag is renowned for being at the forefront of quality and safety with cranes and lifting equipment. This experience in delivering highest quality solutions now dwells into docking solutions to serve the food and beverage industry.”