IGA starts online delivery service

IGA has announced the launch of its new national grocery delivery service, IGA Shop.

The online store supplements the existing online offer of many independent family owned IGA stores across the country, providing  customers the opportunity to shop from home and have products from their local IGA delivered.

The launch follows IGA’s Priority Shop offering, a service that was introduced amid the COVID-19 global health crisis, to provide local grocery deliveries to those in need. While IGA Priority Shop was only available to the elderly, vulnerable or isolated, IGA Shop is available to everyone in the community in hundreds of local areas across Australia.

Shoppers can order from a range of items for the pantry, fridge and freezer via igashop.com.au.

“As independent family owned businesses, many IGA stores have been providing online shopping and home delivery services to their local communities for some time,” says Danielle Jenkinson, EGM Retail Channels, Metcash Food. “We’re thrilled to be able to offer an online service from even more IGA stores across Australia and to further support our local communities.

“While we prefer to serve our customers face to face, we’ve developed this online solution because we know some of our local shoppers aren’t able to get out to the shops right now or would prefer to stay away. We aren’t yet experts at home delivery, so please bear with us as we iron out any kinks and improve the online shopping experience. It’s definitely not perfect, but we’ve built this solution quickly to ensure that IGA retailers are able to continue to support their local communities as only they know how.”

IGA Shop will see hundreds of independently owned IGA stores across Australia offering a home delivery service from your local participating store, straight to your door. As the stores are local family owned businesses, the range and pricing may vary, and therefore the final cost will be confirmed between the owner and customer.