The CRC Greenlight program sounded like the perfect package to Steve Carr, Engineering Manager for Suprima Bakeries, when he first learned about the program through John Perri, Key Account Executive at BSC. Read more
Food and beverage processing plants in Australia will soon have access to a complete range of corrosion-resistant ball bearings and ball bearing housed units from Timken® to meet their rotating equipment needs. Industrial Solutions Australia will have the new Timken products available across its business network of CBC, BSC and Webster BSC branches as early as May.
Tony Tormey, Industrial Solutions Australia Product Manager for Industrial Bearings, says the new Timken products have already generated a lot of interest among the industry players.
“The food market generally lacks a single brand solution when it comes to bearing requirements. Food and beverage plants that deal with harsh chemicals and aggressive washdowns can benefit from maximising their hygiene levels with Timken’s new corrosion-resistant range,” says Tony.
The Timken Company have now, launched a new corrosion-resistant ball bearing product range for applications that require ball bearings to withstand chemical washdowns and wet environments.
“We want to build the best machines that we can. Something that will last in the field for many years. To do that, we have to start off with the best components,” says David Eggins of Roberts Machinery, a family-owned company in Alstonville, New South Wales, best known as the manufacturer behind the Robmac macadamia nut harvester machines.
David’s father, Robert Eggins, built his first peanut harvester and bagging machine back in 1959 when he was just 19 years old. In 1962, he started the business of Roberts Machinery, which has been designing, building and repairing farm machinery for over 59 years.
With the growth of the macadamia industry in Alstonville, Roberts Machinery became heavily involved in the macadamia industry and 23 years ago, introduced the Robmac harvester, a lightweight stand-alone harvester with the ability to operate efficiently in wet and dry conditions with very low soil compaction.
Today, there are over 240 Robmac harvesters in the field, and service and support of these units has become an important part of the business for Roberts Machinery. The team also runs a production pipeline with three or six harvester units under production at any given time, building an average of 12 to 15 Robmac units each year. Read more
For a lot of Australians, Arnott’s biscuits are associated with sweet memories. From growing up with a vintage Arnott’s biscuit tin, to introducing the delights of a ‘Tim Tam Slam’, Arnott’s products have lodged themselves in the hearts and homes of Australians throughout the iconic brand’s 155-year history. In fact, an estimated 95% of Australian households stock Arnott’s biscuits.
Making tasty treats for the nation comes with responsibilities. The maintenance teams at Arnott’s factories work hard to ensure the plants run as efficiently as possible to keep up with the large orders Arnott’s receives.
For Paul Nitschke, who works as Maintenance Services Team Leader at Arnott’s Marleston plant in Adelaide, working with the iconic biscuit manufacturer is a source of pride. Read more
The macadamia industry in Bundaberg has been growing rapidly. After starting as a small industry in the early 2000s, Bundaberg overtook the Northern Rivers in 2016 to become the largest producing macadamia region in Australia.
Ben Steinhardt’s business, B Fabricated, has been heavily involved in Bundaberg’s macadamia industry since 2009 when he built the first macadamia harvester for his family’s farm. His harvesting machines soon gained popularity and orders flew in from the neighbouring macadamia farms.
Today, B Fabricated manufactures not just nut harvesters but all types of agricultural processing equipment, including conveyors, bucket elevators and batch weighing machines and also offers ad-hoc fabrication and repair services to the local farming industry.
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Australian company Candan Industries first introduced its popular Inox MX3 product in 1989 as an anti-corrosion and anti-moisture lubricant.
The product’s popularity has grown over the years as both industrial and domestic consumers keep finding new applications for it in their everyday maintenance tasks.
Inox MX3FG, a low-odour equivalent of the original Inox MX3 was introduced in 2008 to fill a gap for odour-free, food-grade lubricants. Today, the the MX3FG has found widespread popularity in par with the original MX3 product.
A major food manufacturer in Melbourne had to frequently replace bearings in their filling machine which injects sticky breakfast product into jars. High exposure to moisture and detergents to clean the machine took its toll on the bearings, which necessitated bearing replacements every few months.
When BSC sales specialist Jamie Stonehouse learned about the problem, he recommended replacing the standard ball bearings with NSK’s Molded-Oil deep groove ball bearings to extend the machine’s service life.
Frequent failure of a roller chain at a major biscuit manufacturing plant in South Australia was causing significant delays in production. The chain had broken eight times over a span of 15 months and every time the chain broke, the line had to be stopped completely to replace the chain.
The CRC GREENLIGHT programme is designed to make compliance and auditing simple for food manufacturers – and that is certainly the case with a cannery on the outskirts of Adelaide in South Australia.
BSC Wingfield Sales Representative Robert Harris says because auditors are familiar with the programme, the cannery has found it much easier and faster to manage its auditing process.
A contactless automatic lubrication system for the oven chains was what a major bakery operation in Queensland selected to avoid any risk of bread contamination.
Collier & Miller, a Griffith-based agricultural engineering and retail business, have been purchasing Carlisle belts by Timken from BSC for nearly 40 years. Collier & Miller’s senior staff member Mark Stewart talks about why the belts have been so popular with his customers.
“Our customers have been very happy with the reliability and the cost effectiveness of the Carlisle belts. Why else would we still be selling them after 40 years?” says Mark.
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LOCTITE anaerobic adhesives have become synonymous with agricultural equipment assembly and maintenance. BSC Product Manager for Adhesives & Sealants, Michael Rowe, explains how LOCTITE threadlockers should be used in the field to provide maximum reliability of locking components into place.
“Thermal cycling is as big a problem for fasteners as vibration from the actual machine use is. Generally, agricultural equipment is used outdoors and parked or stored outdoors, so it is exposed to all the elements – heat, morning frosts, rain and so on,” explains Michael.
Costa, a leading Australian mushroom grower and packer, were able to detect reliability issues in some of the fans that help regulate ventilation for their facility in South Australia. Had the issue not been detected early through vibration analysis, it could have led to more bearing failures.
BSC Engineering Solutions Manager Mark Slaughter says the issue of electrical fluting is an increasing cause for bearing failures in VFD (Variable Frequency Drive) driven machines.
As a third-generation family business, Baker Farm in the Riverina region of New South Wales is not just a farm producer. The business, which comprises Baker Farm, Baker Grain and Baker Transport, also offers contract farming services, feedlot facilities, freight, and storage of grain, hay and machinery.
To help the farm managers maintain all of their equipment in perfect condition with minimal manual work, BSC’s Wodonga branch recommended installing Alemlube Automated Lubrication Systems on the farm’s truck fleet to automate the greasing, which helps the farm save significantly on maintenance time and costs.
Nearly 70 years ago, brothers Fred and Frank Vermeeren migrated to Australia from the Netherlands along with their parents and ended up settling in the small town of Keith in South Australia. About 11 years later, they founded an engineering and irrigation business that has since been passed on to the next generation in the family and today employs more than 20 staff and several apprentices.
Since its creation, the Vermeeren Bros Engineering and Irrigation company has proved to be an innovator in design and fabrication of irrigation and farming equipment. One of the company’s earlier designs was the Cattle Crush, an effective livestock handling system which became a staple for farmers across Australia, making its way as far as Alice Springs.
Another popular product designed by Vermeeren Bros was their renowned Minispreader, which facilitates easy spread of snail bait, mice bait, fertiliser and pasture seed from the back of a utility vehicle. The team has perfected the design over the years, adding optional attachments to distribute bait in two rows for vineyard use and a transfer bin to minimise the manual handling of bait and seeds.
Anthony Vermeeren, co-director, is proud of the quality of workmanship and the innovation his team delivers, which has helped the company build strong customer relationships over the years.
“Without quality workmanship we would not have seen returning customers and without innovation our business would not have lasted over 50 years. The importance of customer relations cannot be overstated,” he says.
BSC-Lonsdale sales representative Steve Wilkinson works closely with Anthony and his team to supply a wide range of industrial products for their day-to-day workshop needs. He is particularly impressed with Vermeeren Bros’ support for their staff and apprentices.
“Vermeeren Bros provide continuous onsite training to their staff and apprentices and invest in their education and skills development. Doing so, they are extending their support to their local community and setting a great example for other businesses in the area,” he concludes.
Australia’s award-winning extra virgin olive oil, Cobram Estate, is advertised as ‘the only oil you need,’ and while that message pertains to the delicate process of cooking, the less delicate process of harvesting the olives relies on other types of lubricants, as Bryden Coote, Branch Manager at BSC’s Swan Hill explains.
“When you have a chain worth thousands of dollars installed on a harvesting machine, it can become quite expensive if the chains do not last through the harvest season, not to mention the downtime from having to replace the chain in the middle of harvesting,” says Bryden.
Cobram Estate is the flagship brand of Boundary Bend Limited (BBL) – Australia’s largest olive farmer and producer of extra virgin olive oil. Across its multiple olive groves in the Murray Valley region of Victoria, BBL owns over 2.5 million olive trees on more than 6000 hectares of farmland.
To efficiently harvest olives from these groves, BBL has been involved in developing its own unique olive harvester machines that enable continuous harvesting rather than the discontinuous system used in most other olive growing countries. During the harvest season, these machines work 24 hours a day to pick the olives when they are at their best.
Over the past couple of years and as recommended by Bryden, Sam Griffiths, Maintenance Manager at the Boundary Bend Estate has been using CRC TAC2 chain lubricants for the maintenance of the Boundary Bend harvester machines – with more than satisfactory results.
“Every day, as part of our routine maintenance, we spray the CRC TAC2 on the harvester chains and this has helped us extend the service life of the chains considerably,” says Sam. “We only use the harvester machines during the harvest season but by keeping the chains lubricated throughout the year, we have almost halved our chain breakdowns. Now we only replace the chains once or twice a year as part of our routine maintenance.”
Iain Faber, National Channel Manager at CRC Industries explains why TAC2 is a suitable choice for lubricating high-speed chains, such as the ones in Boundary Bend’s harvesters.
“The CRC TAC2 is a dual-viscosity lubricant, which means it can be sprayed onto the chain as an oil but it firms up into a grease-like consistency as it sets, enabling it to remain in place without flinging off. Because of this unique formulation, TAC2 can penetrate into the pins and the seals in the chain to effectively protect the chain against wear.
“Moreover, the TAC2 lubricant is resistant to water wash downs, so it can be safely used in areas where water is present. It has a wide operating temperature range, so you can use TAC2 in both hot and cold temperatures.”
But TAC2 is not the only chain lubricant CRC has on offer. The CRC GEL TAC is another chain lubricant with similar properties as TAC2 but suited to different applications, as Iain explains.
“I always use the example of a motorbike and a forklift,” says Iain. “Whereas the TAC2 is best suited for high speed applications like motorbike chains, GEL TAC is designed to stay in place in low speed, high pressure applications such as the chains used in general leaf and pin chains and overhead forklifts.
“The CRC GEL TAC has the similar benefits as the TAC2 in terms of dual-viscosity and water resistance, in addition to having a higher temperature performance. The GEL TAC can withstand temperatures up to 300 degree Celsius compared to the 165 degree Celsius in TAC2. Both products are water-insoluble, meaning that they both perform very well in high water environments and resist water wash off.
Additionally, CRC also offers the Food Grade range of chain lubricants for applications where risk of incidental contact with food is present.
“The CRC Food Grade chain lubricants use a special blend of mineral oil and synthetic additives. The formulation for these lubricants is such that after you spray the oil, it forms bubbles and this foaming action gives the oil better penetration rate into the chain,” he says.
“CRC’s Food Grade range are all NSF-H1 certified and tested for a list of 25 allergens, making them safe to use across all food processing applications. CRC also has all of the certifications required for audit purposes, enabling food processors to easily produce these when required.”
Back to the context of the BBL application, Bryden says in addition to recommending the best lubrication product for each application, BSC experts can also advise on the best maintenance regime to help extend the chain longevity for customers.
“Our customers invest heavily on chains and sprockets for their equipment and it’s important that these chains are maintained as best as possible. When BSC staff visit any site, they often check the equipment and make maintenance recommendations depending on the site conditions and the equipment available on the plant,” says Bryden.
As for Sam, he says he is quite pleased with the services he receives from the BSC Swan Hill branch, particularly Bryden, with whom he has been engaging regularly for the past four years.
“BSC is a very good supplier and the team are genuinely helpful, always going out of their way to supply us the required parts and products when we need them urgently. It’s a relationship built on trust and grown over time.”
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Safety was top of mind for a top Australian manufacturer of bakery products when they approached their long-term product suppliers at BSC seeking recommendation for a suitable chain lubricant. Nick Gunn, the BSC account manager at the time, recommended the ROCOL FOODLUBE Hi Temp Chain Lubricant from ITW Polymers and Fluids, which resulted in a long-term supply program, covering not just the ISO-certified oven chain lubricants, but also a wide range of other oils and greases in the FOODLUBE family.
According to Nick, the ROCOL FOODLUBE portfolio adds an invaluable safety dimension that not only ensures food industry requirements are met, but additionally works to optimise the production in food plants and simplify the overall cleaning process.
“FOODLUBE’s reputation as a globally recognised lubricant for food and beverage manufacturing means that our customer could use the products with complete peace of mind, with no concerns regarding contamination or machinery performance,” he says. “Due to the wide operating temperatures, FOODLUBE Hi-Temp Chain Oil can operate at temperatures ranging from minus 25 degrees to 280 degrees Celsius, they use the same product in their ovens, as well as in their freezers.”
Emilio Seballos, Channel Manager for Heavy Industry at ITW Polymers and Fluids, explains what makes the FOODLUBE proposition attractive for food manufacturers.
“ROCOL FOODLUBE has NSF accreditation, which is globally recognised, and it is also HACCP certified. On top of that, many ROCOL products provide an additional level of safety assurance through their ISO 21469:2006 certification. Like NSF H1, this certification is globally recognised and important for British Retail Consortium audits as it provides credible, independent assurance that products are formulated, manufactured, stored and supplied hygienically and safely.”
Another area where food manufacturers can benefit from the use of ROCOL FOODLUBE products, Emilio explains, is to rationalise and simplify their lubricant inventories.
“The technology behind food grade lubricant products has improved drastically over the last 10 to 15 years. Whereas many food manufacturers still prefer to keep separate inventories for food grade and non-food grade lubricant in their plants, they are increasingly coming to realise the simplifications they can achieve by switching to food-safe products through more of their applications, thus eliminating the risk of cross-contamination in their plants,” he says.
“In the case of the FOODLUBE product range, all the oils and greases are made with a synthetic base oil, which means they don’t break down and carbonise when exposed to high temperatures. This in turn leads to prolonged maintenance intervals as the lubricant does not evaporate from the chain, nor does it cause the chain to drag. The FOODLUBE Hi Temp Chain Spray also has great resistance to water washdowns, so you don’t need to lubricate your chain as frequently in a high water washdown environment. All of this leads to reduced maintenance expenses for the plants and enhances their total reliability and efficiency,” he adds.
As a routine practice, Emilio says the ITW and BSC personnel often perform joint assessments for BSC clients to help them rationalise their inventories.
“The beauty of the ROCOL FOODLUBE portfolio is that many of the products serve multiple purposes. For example, your gearbox oil in one application can be used as chain lubricant in another application. Similarly, your hydraulic lubricant might double up as a chain lubricant, depending on the situation,” he says.
“Where ITW P&F and BSC come into play is to help our customers rationalise their inventories to simplify their management. In one audit we did in conjunction with BSC some years ago, the customer was using 25 different lubricants from 13 different brands. We were able to simplify this down to 12 lubricants from the FOODLUBE range.”
Within this portfolio, Emilio says the FOODLUBE Premier 1 grease has been a “game-changer” in the food industry.
“The FOODLUBE Premier 1 grease is a food grade grease designed for bearings operating at high speeds and high temperatures. Because this grease has a consistency grade of 1, in addition to a wide temperature range of minus 30 to 180 degree Celsius, it can effectively replace multiple types of greases in one application line.
“The FOODLUBE Premier 1 grease is resistant to water washdowns and ISO21469 certified, so you can safely use it where stringent quality control measures are in place.”
The FOODLUBE WD spray is another popular product within the range, Emilio says.
“The FOODLUBE Water Displacement (WD) spray is ideal for use as a general lubricant to protect small components such as linkages, pivots and pins. Having high temperature resistance (up to 120 degree Celsius) and being synthetic based make this a multi-purpose spray that you can use for many applications. The WD Spray is also fortified with PTFE for increased lubricity and like all FOODLUBE products, it is free from colour and odour – which is very important in the food industry.”
As an additional safety measure, all plastic components including the lids and actuators in the ROCOL FOODLUBE products are metal detectable and capable of detection by most metal detection equipment.
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As an application engineer with Henkel Australia, Rocco Mammoliti has held hundreds of LOCTITE maintenance and repair workshops for BSC customers over the years, but there was one such event that still brings a smile to his face every time he recalls it.
“One of the most memorable maintenance, repair and operation (MRO) workshops I’ve ever held was when I had just started working with Henkel a few years ago and I was invited by BSC to present an MRO workshop in the regional town of Koolunga in South Australia,” says Rocco.
“As I parked my mobile training truck at the local agricultural equipment store in this one-horse type town, I found that a crowd of 45 to 50 farmers had turned up for the day. As it happened, that day was very windy so the farmers could not spray their crops and had all decided to join the training, which was amazing because it gave me the opportunity to have great interactions with the farmers. I was also amazed at the farmers’ knowledge of the LOCTITE products. It eventually led to a great day of sales for the business that had invited me there.”
The MRO workshops, as BSC product manager Michael Rowe elaborates, are part of Henkel Australia’s support for the LOCTITE product distributors and end-users alike, wherein experts from Henkel review common failure causes and prevention methods within the relevant industry sector, offering guidance and product knowledge as needed.
“BSC can help organise these workshops for anyone interested to benefit from them. The ultimate goal here is to improve reliability and save time for BSC customers by increasing their knowledge of the products they sell or use.”
A full MRO workshop can take up to 3.5 hours, but Rocco says the Henkel team can also offer condensed versions, introducing the full range of the LOCTITE MRO products from threadlockers to thread sealants, gasket sealants, retaining compounds and instant adhesives. The Henkel team also has the capability of delivering virtual MRO workshops by using advanced online video conferencing tools and have been executing these with great success. This ensures that every customer is looked after and receives the support they need.
“What we often find in these workshops is that the product users, such as the farmers and maintenance specialists, have a fair knowledge of the products they are using. They just need some guidance around the applications,” says Rocco. “We help them understand why and how a product hasn’t worked for their specific application, which is often because the wrong product has been used. It also gives us an opportunity to introduce the latest improvements in the LOCTITE product range.”
While on the topic of improvements in the LOCTITE anaerobic range, Rocco mentions the new global packaging adopted by LOCTITE this year.
“The change in packaging started as an exercise to verify the authenticity of our product range, so customers could be sure their product was not counterfeit. But it became an opportunity to include more product detail and information for customers. By scanning the QR code, customers will have access to the online portal where there is technical data, as well as how-to videos and a mobile product selector guide,” says Rocco.
“We have also recently introduced the LOCTITE 518 Gasket Maker Pen, which makes the job of gasketing metal surfaces, including the disassembled transfer cases on tractors, so much easier for the farmers.”
As a company, Rocco says LOCTITE is constantly improving the formulation of its products. He uses the example of the LOCTITE Instant Adhesive – popularly known as the Super Glue – to demonstrate this.
“When LOCTITE bought the Super Glue technology from Eastman Kodak back in the 1960s, the maximum temperature tolerance of the product was around 70 degrees Celsius. LOCTITE improved that so that now, the LOCTITE Instant Adhesive can withstand temperatures as high as 120 degrees Celsius. Similar technology advancements have been implemented across the entire product range, making them better year after year.”
Back in context, Rocco says the LOCTITE MRO workshops further offer an opportunity for LOCTITE to understand the needs of its customers better.
“As they say, we learn something new every day and what better way to learn than by listening to our customers?”
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Based in the small town of Bundaberg in Queensland, Bundaberg Brewed Drinks has been making some of Australia’s most popular non-alcoholic beverages since the 1960s.
Over the past few years, BSC’s Bundaberg branch has been working with the beverage company as a trusted distributor of industrial products and services. BSC Sales Representative James Mcfarlane regularly checks on Bundaberg Brewed Drinks’ production plant to make sure the plant is well-supplied with their required products.
It was during one of these routine visits that Bundaberg Brewed Drinks Engineering Manager, Daniel Engelbrecht, sought James’ advice on finding suitable roller chains for the rinsing machines – which are used to wash up to 400,000 of the company’s iconic ‘stubby’ bottles every day.
The 60-metre long chain houses the cleats and rubbers that hold the bottles upside down while water sprays rinse the bottles. As Daniel explains, the existing heavy-duty coated chains tended to get rusted in the presence of water and chemicals and wore out quickly.
“The chain operates in a very wet area so we cannot use mild steel or even hard steel chains because these get rusted and the rust can get washed up into the bottles. We also cannot lubricate the chains as we do not want to wash the bottles with greasy water. Previously, we have been using chains with special coatings, but the chemicals we use for washing the bottles attack the coating and it shortens the chains’ life,” says Daniel.
James’ recommendation to Daniel was to use stainless steel Diamond chains, which could provide the desired level of corrosion resistance, while being strong enough to withstand the wear.
“As the roller chains go over the sprockets, they turn 270 degrees in the linear direction as well as 270 degrees sideways. The twisting movement coupled with the chain rubbing on the plate resulted in the wearing down of the chain’s corrosion protection coating. Daniel and his team had not had a good experience with their previous chains as the coating would wear quickly due to this, causing the chains to corrode sooner,” says James.
“The Diamond stainless steel chains have excellent corrosion resistance in addition to offering wear resistance that the Bundaberg team was looking for to get sufficient life out of their chains. The corrosion resistance of Diamond’s stainless steel outlasts the previous coated chains and they have not been experiencing that same wear removal of the chain’s protective feature,” he adds.
Since switching to the Diamond stainless steel chains, Bundaberg Brewed Drinks has been able to extend the service life of the chains and Daniel says he is happy he took James’ advice.
“We have been using the Diamond chains for the past nine months and they are still performing very well. In the past, we were lucky to get six months from a chain,” says Daniel. “The chains are also very cost-competitive, so we are very happy with the performance overall.”
He says the collaboration between Bundaberg Brewed Drinks and BSC has been very successful over the years.
“We have worked with other suppliers before but the solutions they offered were not what we were looking for. The BSC team has experts specialising in different fields, so they can provide us with the right solution every time.”
Diamond produces a range of single-pitch and double-pitch stainless steel chains to suit different applications. Troy Markland, BSC’s national product manager for power transmission says the most common Diamond stainless steel chains are the 300 series.
“The 300 series stainless steel chains offer the most corrosion resistance and are the most common chains in the food and beverage applications. The 600 series also provide very good corrosion resistance, but they have a higher wear resistance,” he explains.
Apart from the off-the-shelf chains available at all BSC branches, Troy says BSC can also order special chains from the factory when a customer requires customised chain lengths, chains with special attachments or chains that are paired together.
“The chains provided to Bundaberg Brewed Drinks are 300 series chains with extended pins to enable them to accommodate the bottle grippers. We ordered it specifically from overseas for Bundaberg Brewed Drinks to use for their bottle rinsing application,” he adds.
When it comes to the maintenance of chains drive systems, Troy says it is crucial to keep the sprockets in good condition.
“Extended chain life can be achieved by ensuring sprockets are in good condition. The sprockets should be inspected at every chain replacement or at set maintenance intervals.”
Correct tension of the chain is another vital aspect in the maintenance process, Troy elaborates.
“Through periodic measurement of the length of the chain and comparing it to the maximum allowable elongation for that particular chain, you can prevent any unexpected failures. The chain should be replaced when elongation reaches 1.5 per cent for length-matched, indexing, vertical orientation, no slack take-up or fixed centre drives or 3 per cent for standard drives,” he says.
“For example, the chain drive in the bottle rinsing machine is a critical drive because if the chain elongates excessively, it can no longer grip the bottles properly and the bottles will fall and smash.”
Troy says the BSC team are all well experienced to assist customers with the maintenance of their chain drives.
“We have the technical capability to assist and determine sprocket conditions. Where needed, we can also educate customers on the correct way of inspecting the sprockets, to ensure maximum life for their equipment,” he concludes.
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Food suppliers in Australia are under increased pressure and scrutiny to ensure they are compliant with food safety standards. To prepare for auditing, companies not only need to make sure their maintenance products are NSF H1 compliant, but that they have acceptable food safety identification and risk reduction programs, as well as adequate documentation of onsite chemical and cleaning processes, in place.
Such was the situation with an Australian biscuit manufacturer, who was looking for a holistic solution that would combine food grade lubrication and cleaning products with an audit compliance program that would also align with their existing onsite processes.
As a long-standing customer of BSC, and one who already used CRC food grade lubrication products, BSC sales representative Fady Elchab noted the customer might benefit from the CRC GREENLIGHT Food Safety Program. He collaborated with CRC national business development manager, Peter Oudomvilay, and Iain Faber, national industrial and food Grade MRO chemicals and lubrication channel manager, to propose a solution. It proved to be an excellent fit.
“The customer was looking for food grade lubricants and chemicals for their workshop, but as a well-known manufacturer, were also under a lot of scrutiny regarding food safety. Every food safety audit, they needed to ensure all their lubricants were compliant,” said Oudomvilay. “Fady identified that the customer needed a better food safety program for their chemicals and cleaning. As the CRC GREENLIGHT encapsulates both the right products for hygienic measures, as well as the processes required to deliver a compliant food safety program, we engaged with the manufacturer to take up this program.”
Initially, the manufacturer trialled the program and products to see if they were compatible with their existing onsite processes, as well as effective for their particular use and application.
“When they identified the program was suited to their application and had no issues aligning with their onsite processes, they rolled it out to the rest of the plant,” said Oudomvilay.
Moreover, the CRC products that were in use – which included chain lube, machine oil, penetrating oil and a bio-degreaser – were covered by the GREENLIGHT program, making the adoption of the program a seamless one. The customer further embraced the bio-remediating technology and maintenance compliant CRC SmartWasher into their process as well.
“The CRC GREENLIGHT program makes identification of compliant products easy and ensures proper product usage through detailed training and extensive documentation,” he said. “This system will not only aim to reduce cost, inventory duplication and invoicing but will also maximise regulatory compliance. Other safety measures include aerosol labels with QR codes as well as cap and nozzle materials which are designed to be picked up by x ray and visual systems if dislodged during food production and on processing lines.”
The CRC GREENLIGHT program involves the following steps:
- Inventory assessment on site for compatibility to applications and environment
- Identification, offering of CRC range of NSF H1 compliant maintenance products
- Visual food safety identification program through wall/ cupboard signage, posters, printed materials and storage cabinet for food grade lubricants/ chemicals only
- Onsite staff training on the risk reduction program
- Ongoing updates to ensure customers remain at the highest level of regulatory compliance
Faber noted that the CRC GREENLIGHT program meets global standards, not just Food Standard Australia & New Zealand (FSANZ). The program aligns with global regulation on 25 allergens, including the more recently added lupin allergen.
“This means we are not only able to service the Australian markets, but able to open ourselves up and provide that supporting documentation to a lot of export businesses,” he said.
Back in context to the biscuit manufacturer, Oudomvilay said the CRC GREENLIGHT program has gone “beyond customer expectations.” This is a result of CRC’s commitment to due diligence with its allergen testing and certification, alongside the relationship that the customer has with BSC. It is through this partnership that an effective solution was implemented to enhance the safety standards at their manufacturing facility.
“The reason we are at the forefront of this program is because we take it so seriously,” Oudomvilay concluded.
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